Refund policy

Beyond Chic Boutique's Return and Exchange Policy

We hope you never have to return any of your items, but here at Beyond Chic Boutique, we want you to be completely satisfied with your purchases. If not, we will do everything in our power to make it work out for you – our loyal customers.

We do not issue refunds. We DO however issue store credit. In the event we made a mistake on our end, a refund will be made. Your refund will be issued by the original payment method your order was placed with. 

Our exchange policy lasts 10 days from shipment date. If 10 days have gone by since the date your items were shipped, unfortunately we cannot offer you an exchange.

Returns Process:

    1. Notify us of your intent to return the item within 7 business days by contacting us at ShopBeyondChic@gmail.com or through our “Contact Us” page. Before contacting us, please review the list below to see if your item qualifies for a return:

    • Store Credit is only given on items when we are notified within 7 business days of you receiving your shipment.   Please note that all returns must be returned to us within 10 days of you receiving your items. You will receive a $7 invoice as apart of our restocking fee. 
    • Only 1 return is approved for each purchase.  If you return an approved item for the same purchase more than once an $8 restocking fee will be applied and store credit issued.
    • Item must be in NEW condition.  All items must remain unwashed, unworn, free of any pet hair or odors & still have all tags attached.  If you return an item with makeup, deodorant, perfume or similar product stains,  your item is not considered to be in NEW condition.  Any item not received in NEW condition will not be refunded in any way.

    • Anything purchased at a SALE price is a FINAL SALE and is not eligible for a return.  Discounts 20% or more are considered to be FINAL SALE items.  All {Last Chance} items and any discounted item (byb cash, bogo 50%, bogo, etc) that are considered 20% or more off original retail value are FINAL SALE.  If you choose to return a FINAL SALE ({Last Chance} or discounted) item to us, an $8 restocking fee will be deducted and you will be credited the current SALE PRICE of the item on the day your return is received.  An $8 restock fee will be assessed for each item/order when returning items from more than one order together.                           

    • Example:  At time of purchase your {Last Chance} item is 40% off, however when we receive your return, the current sale price is 50% off, you will be credited the sale price of 50% off minus any restock fee. 


    To be eligible for an exchange, your item must be in the same condition that you received it and all tags must be attached. 

    Shipping for returns

    SHIPPING FOR RETURNS

    Return Shipping is the responsibility of the customer.  We do recommend purchasing tracking and insurance on all packages as Beyond Chic Boutique cannot be held responsible for packages that have been lost or damaged during transit. You will receive a $7 invoice as apart of our restocking fee. Once the item has been received and checked, please allow 3-5 business days for your order to be processed. 

    Unless there was a mistake made on our end, then shipping will be at no cost to you.